PAYPAL

We accept all major credit cards via PAYPAL. Our policy requires all buyers to pay for the item within 3 days after purchase otherwise the entry will be canceled and the item will be relisted.

For international customers we accept only paypal

The payment of the items must be made no later than three days after insertion adjudicate, in the case in which the payment is not received within above term the transaction will be cancelled and the items will be relisted.

DELIVERY

Will usually dispatch within two working days of receiving cleared payment. We offer air-express courier service for international customers so you have the reassurance of being able to track your package at any time.

All our products are packaged with care so they are safely delivered to your door step.

Please allow up to 2-3 days for your item to be delivered. (Please note these times are an estimate)

Your goods will be dispatched within 24-48 hrs after receiving your payment.
AUSTRIA BELGIO FRANCIA GERMANIA LUSSEMBURGO OLANDA REGNO UNITO SPAGNA SVEZIA PORTOGALLO GRECIA FINLANDIA DANIMARCA IRLANDA
Delivery cost:
until 49.99 euro: € 13,90
from 50 to 99.99: € 9,90
over 100 euro: € 6,90
Cost for insured shipping: € 3,00

TERMS AND CONDITIONS FOR RETURN AND CHANGE

We will only accept returns if unworn and still in original packaging. Under the Italy’s Distance Selling Regulations you have the right to cancel your order within 14 days from the date of delivery for a full refund. To cancel an order you must inform us in writing (email) within 14 days from the date of delivery and return the item(s) to us before we can issue a refund or an exchange. Note: original delivery charges are non-refundable unless notified by email within 14 days from the date of delivery, it is the responsibility of the customer to pay for any returning postage back to us.)

When returning parcels to us please make sure your Certificate of Posting is stamped at the Post Office. We also recommend that you insure the parcel for the value of the items you are returning. The parcel is your responsibility until it reaches us, therefore, any parcels not received at our warehouse will not be refunded In the unlikely event that you do not receive your package a full refund or an exchange will be given. We may change these terms from time to time without notice to you. Buyer MUST contact me if there is any other problem.

PRIVACY (D.Leg 196/2003)

In accordance with the italian D.Leg. 196/2003 your personal data are managed from Di Leo Calzature e Accessori di Tommaso di Leo, Via Europa 46 - 84083 Castel San Giorgio (SA), P. IVA 04881590659 for the sole purpose of providing the required services and information about our products. In no case will the data be transferred to third parties. Interested parties may request cancellation at any time by email to info@dileocalzature.it

EUROPEAN ONLINE DISPUTE RESOLUTION

REGULATION (EU) No 524/2013 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Regulation on consumer ODR).

HOW DOES IT WORK?
Is your complaint about a good or service you bought online? If it is, you can complain using this site. You will need to choose a dispute resolution body to deal with the complaint. This is something you and the other party involved have to agree on. Each dispute resolution body has its own rules and procedures. They're usually simpler, quicker and cheaper than going to court.
Website http://ec.europa.eu/consumers/odr/